Quality Assurance

ALIVA™ ingredients are being manufactured in carefully selected facilities, with selection mainly based on:

– Raw material origin

– Labor conditions

– Health and safety

– Environmental management

– Management system (Accountability – Responsibility – Audit – Quality – Certifications)

– Manufacturing and quality control process

– Ethics

– Production and supply scale

Quality and consistency of ALIVA™ ingredients are the core of our business and the flag of the brand, so besides auditing the manufacturing sites, products are also tested and made to fit the criteria set for ALIVA™.

ALIVA™ has a packaging that represents its value and standards. The labeling process has tracking numbers/codes along with other handling features such as multilingual safety labeling or customer’s preferred labeling options to better fit the destination market or its rules and regulations.

ALIVA™ ingredients are made to order: therefore the warehousing period is set to be short that is another added value of having a freshly manufactured product and an extended warranty for our products.

ALIVA™ ingredients’ shipment is always handled carefully. The team continuously chooses well-established shippers and transportation third parties: it is important for us to have our products well delivered and on time according to schedules and at a reasonable cost.

Keeping the customer informed is a fundamental aspect of the company’s philosophy as a resourcing partner. We keep an eye on your material at all critical junctures and provide customer’s follow-up from the time the product leaves the plant until it is delivered to your set destination port. We make it easy for our customers to know that their order is being handled properly at every step of the distribution process.

The team behind ALIVA™ works closely with every customer to understand all aspects of their procurement needs and process when purchasing ingredients. More importantly, our customer service looks at providing solutions for challenges that customers might face.